When investing, your capital is at risk and you may get back less than invested. Past performance doesn’t guarantee future results.

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Navigating Life's Challenges

At Trading 212 we empower our customers to enhance their financial well-being. Our ultimate goal is to create a world where investing is accessible for everyone.

As dedicated innovators, we constantly explore and develop cutting-edge features to cater to the diverse needs of our valued customers. Rest assured, our commitment remains unwavering in providing you with the tools and services you need to thrive financially.

Vulnerable customers are individuals whose personal circumstances may negatively impact their decision-making and engagement with financial services. Vulnerability can happen slowly over a period of time. Various factors contribute to customer vulnerability, including:

Mental health challenges may impact an individual's ability to make sound financial decisions and effectively engage with financial services.

Health issues can limit a person's capacity to carry out daily tasks and may affect their financial decision-making and interactions with financial services.

Financial troubles and significant debt can impede an individual's financial well-being and ability to make informed decisions, potentially leading to adverse outcomes.

Addiction and gambling can lead to detrimental financial consequences and hinder an individual's ability to make rational decisions, potentially exacerbating their financial challenges.

Experiencing domestic abuse can severely impact a person's financial autonomy and decision-making ability, making it challenging to engage effectively with financial services and manage their financial well-being.

Bereavement can have significant emotional and financial implications, potentially affecting an individual's ability to make sound financial decisions and navigate financial services effectively.

Reach out to us

If you're currently facing financial, physical, or mental health challenges, it's crucial to address them without delay. Seeking assistance early on is the initial step towards preventing further complications.

No matter your circumstances, we're here to provide support and can guide you to other helpful services as well.

If you could benefit from assistance, reach out to our team via your in-app chat or contact us form.